Model Number 10379675 |
Device Problem
Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2021 |
Event Type
malfunction
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Event Description
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The customer reported that their clinitek status+ would not power on.They tried another power adapter and a new outlet without success.After inserting batteries, the instrument became very hot and light smoke started coming from the printer area.After removing the batteries the smoke stopped.There is no report of injury from this event.
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Manufacturer Narrative
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Siemens has asked for the instrument to be returned for investigation.No one was harmed by this smoking analyzer and no property was damaged.The customer is getting a replacement system.The cause of this event is unknown.
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Manufacturer Narrative
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Siemens has completed the investigation of the customer's returned instrument and power supply.The investigation of the returned instrument determined that the cause of the issue was due to a failure of the d16 on the main pcb.D16 is the overvoltage protector diode, which blows if the voltage applied to the instrument is too high.The power supply returned with the instrument is not the siemens power supply.The customer is operational with a replacement instrument.
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Search Alerts/Recalls
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