New type test error; ellume covid-19 home test kit failed to reach a result and instead displayed an error 29 message and statement to call the company.Intended for use on (b)(6) female that was exposed to covid-19 active carrier during school.I thereafter purchased a binoxnow test kit and the female tested positive, confirmed by hospital pcr test.Luckily, i had the money to buy another kit since waiting was not an option given her symptoms - ellume had no answer and store would not make a refund.After contacting ellume, the company wants to send a replacement kit (what good is that) and would not tell us what an "error 29" message means.The fda should not conditionally or otherwise approve a product with a known failure rate.Ellume confirmed this was not a recalled product such as happened earlier this year for false results.This test kit simply did not work.I feel sorry for poor folks who might only be able to buy one with means to buy a replacement while they wait for ellume to make good on their defective product.Fda safety report id# (b)(4).
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