The consumer reported a burning sensation after 15 minutes of swabbing the nose with the binaxnow covid-19 antigen self test.The consumer also reported a bloody nose after 4 hours of swabbing.Although requested, additional information, including patient treatment and outcome was not provided.
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Investigation report: technical service provided the safety data sheet to the customer.The information to enable further investigation, such as the kit's lot number, was not provided and an investigation was not able to be performed.Notwithstanding, complaints against these trend codes are monitored to identify and track any out-of-trend/unexpected performance at the lot and product family level.The product will continue to be monitored and tracked.
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