H10: additional manufacturer narrative: the aquabeam handpiece was discarded at the user facility and unavailable for investigation.The investigation of this event included a review of manufacturing records, similar complaint review, and labeling review.A review of the device history record (dhr) for serial number (b)(6) and the aquabeam handpiece / lot number 21c00490r1 was performed, which confirmed that there were no nonconformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system and its associated component met all design and manufacturing specifications when released for distribution.A review of similar complaints confirmed two (2) other similar events reported to procept.Aquabeam robotic system user manual, um0104-00 rev.F, was reviewed and states the following: section 11.2.7 sterile motorpack draping and docking with the aquabeam handpiece contains the note to, "verify the motorpack is securely engaged to the aquabeam handpiece by attempting to pull the aquabeam handpiece off of the motorpack.The aquabeam handpiece should remain connected to the motorpack if properly engaged." based on information provided by the customer, the handpiece was discarded after use.The root cause of the reported event could not be determined due to the inability to physically investigate the handpiece.Complaint data is monitored and trended on a monthly basis as part of procept's quality management system; shall a trend arise for this failure mode, then further actions will be considered.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
|