The initial reporter stated they received questionable results for one patient sample tested with the elecsys ft4 iii assay on a cobas 6000 e 601 module and a cobas 8000 e 602 module.The results measured at the customer site were reported outside of the laboratory to a physician.Values highlighted in yellow are questionable.The sample was initially measured on the customer's e 601 analyzer on (b)(6) 2021.The sample was repeated on an abbott architect analyzer.The sample was also provided for investigation, where it was tested on an e 602 analyzer on (b)(6) 2021.The serial number of the customer's e 601 analyzer is (b)(4).Ft4 reagent lot number 54716805, with an expiration date of 31-may-2022 was used on this analyzer.The serial number of the e 602 analyzer used for investigation is (b)(4).Ft4 reagent lot number 547168, with an expiration date of 31-may-2022 was used on this analyzer.
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Phone number was provided as (b)(6).Assays from different vendors can generate different values.This relates to the overall setups of the assays, the antibodies used and, differences in reference materials/methods and the standardization methodology used.The investigation could not identify a product problem.The cause of the event could not be determined.
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