H4 manufacturing date ¿ added.D4 expiration date - added.Due to the automated dhr system there are controls in the manufacturing process to ensure the product met specifications upon release.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint could not be confirmed and it could not be definitively determined if the device failed to meet specifications because the product was not returned.Additional information provided by the customer indicated that there was no damage noted to the packaging prior to opening the packaging, the device was confirmed to be in good condition during preparation/prior to use on the patient and continuous flush was set up and maintained throughout the clinical procedure.Also additional information received indicated that the device was not prepared as per the dfu therefore the complaint will be assigned user error.The device should have been prepared for use as per dfu, an assignable cause of user error will be assigned.H3 other text : device discarded at hospital.
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