Unknown manufacturer: there are multiple bd locations where this unspecified bd device may have been manufactured.A lot number could not be confirmed for this incident and without this information we are unable to determine where the device was manufactured.Therefore, bd corporate headquarters in (b)(4) has been listed in (b)(4) and the fda registration number has been used for the manufacture report number.Medical device expiration date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Device manufacture date: unknown.
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The following fields were updated due to additional information: d2: medical device manufacturer: becton dickinson, s.A.D4: medical device lot #: 1160391.D4: medical device expiration date: 2024-05-31.H4: device manufacture date: 2021-06-09.D10: device available for eval yes.D10: returned to manufacturer on: 2022-01-04.G2: manufacturing location: becton dickinson, s.A.H6: investigation summary: it was reported the customer was unable to advance plunger past 5ml mark due to tightness of plunger.To aid in the investigation, one empty sample with no packaging flow wrap was received for evaluation by our quality team.A visual inspection was performed and no defects or imperfections were observed.The sample was then tested for sustaining force, which is the force applied to the plunger rod while moving downwards when expelling the saline solution, and the result was within specification.It could be possible that the customer is getting some products that are towards the high specification limit and are related to the symptom reported by the customer since they require extra force than normal to expel the solution.A device history record review was completed for provided material number 306575, lot number 1160391.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Previous investigations have revealed that improper silicone application within the syringe barrel can create plunger resistance.Several quality initiatives have been implemented on our manufacturing line to ensure that the silicone application is properly applied during the manufacturing process.Additionally, a monitoring program is also in place to verify the silicone is uniformly applied to the syringe barrel.Based on the investigation and with the returned sample analysis the symptom reported by the customer is confirmed.H3 other text : see h10.
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