ROCHE MOLECULAR SYSTEMS, INC. - BRANCHBURG COBAS MPX TEST, CE-IVD; ASSAY, HYB AND/OR NUCLEIC ACID AMP FOR DETECTION OF HCV RNA, HIV RNA
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Catalog Number 06997708190 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/01/2021 |
Event Type
malfunction
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Event Description
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During an assay validation study, a customer from (b)(6) reported 4 samples with discrepant results using the cobas mpx test when compared to the results from the other nat tests and the serology test.(b)(6) samples with serology (b)(6) results generated a (b)(6)result with the ultrio elite test and a (b)(6) results with the cobas mpx test.Testing with the genexpert assay, these samples generated a (b)(6).Another (b)(6) samples with serology (b)(6) results generated a (b)(6) result with the ultrio elite test and a (b)(6) results with the cobas mpx test.Testing with the genexpert assay, these samples generated a (b)(6).No run data is available for investigation because the data has been erased from the instrument.No patient was involved as this was part of a validation study.No harm was alleged.
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Manufacturer Narrative
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Investigation is ongoing.A supplemental report will be submitted when the investigation is completed.(b)(4).
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Manufacturer Narrative
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No product problem related to the customer allegation was identified.Without raw data files, the investigation into the allegation was limited.Furthermore, sample material was requested for internal investigation/testing, however, the sample material could not provided.The investigation, using the information available in the case, did not identify a trend for the alleged reagent lot e10866.In addition, no product problem related to the customer allegation was identified after review of product release/stability, change requests and internal non-conformances.Lot no and expiration date was added.
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Search Alerts/Recalls
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