H10: manufacturing review: a review of manufacturing records was not performed, as additional complaints have not been reported for this lot.Based on the information available it is not reasonably suggested that a manufacturing process may have caused or contributed to the reported issue.However, the lot history records of this lot were reviewed with special attention to the manufacturing and inspection of this product and the product was found to have met the specification prior to shipment.Investigation summary: the delivery system was not returned for evaluation and no photos were provided.Therefore, the reported issue could neither be reproduced nor verified.Based on available information and as the sample was not returned for evaluation, the investigation is inconclusive.A definite root cause for the reported issue could not be determined.Labeling review: in reviewing the relevant labeling for this product, it was found that the instructions for use sufficiently address the potential risks.With regards to directions for use, the instructions for use states "begin deployment by pulling the trigger on the deployment pistol towards the operator.This will withdraw the outer catheter and start the release of the stent.The stent release begins after 3 to 4 full trigger pulls".Regarding potential damages the instructions for use states: "prior to use, visually inspect the system for any sign of damage.Lf damaged, do not use.Failure to observe this precaution may result in patient injury".Regarding preparation of the device the instructions for use states that "flush the delivery system with sterile saline solution through the two female injection adapters on the pistol handle.When using a hydrophilic guide wire, we recommend flushing by means of a separate screw-on y-adapter with tuohy-borst connector with the guide wire in place".Regarding directions for use, the instructions for use states "insert a.035 inch guide wire through the endoscope into the bile duct system and pass through the stricture.Predilatation of the stricture is not normally necessary, but may be of help in introducing the delivery catheter through very narrow stenoses".H10: d4 (expiration date: 03/2024), g3 h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : device not returned.
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