One opened probe was received, with a tip protector, in a ray.The sample was visually inspected and found to be nonconforming with the inner cutter half way in the port.The sample was then functionally tested for actuation and aspiration.The sample was found to be nonconforming for actuation, noise was observed.During the actuation the needle/stiffener pulled out of the needle holder.The sample was found to be conforming for aspiration.The probe was disassembled and the components inspected.No/minimal wear observed on inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks observed at several locations along the inner cutter.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms a needle/stiffener detachment, which can be perceived as the handle cover and probe came off.The evaluation also confirms the probe had a noise.The root cause for the component detachment and noise is the adhesive bond failure which caused the needle assembly to detach from the rest of the probe assembly.An internal investigation was completed and improvements to the adhesive bond have been identified.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.The manufacturer internal reference number is: (b)(4).
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