A customer in russia notified biomérieux of obtaining a misidentification of rhizopus arrhizus as aspergillus terreus complex in association with the vitek® ms (ref (b)(4)) and the vitek® ms mycobacterium/nocardia kit (ref (b)(4)).On 07 dec 2021, the biomérieux investigator requested data and information regarding this report.Additional requests were made on 17dec2021, 03jan2022 and 24jan2022.The investigator did not receive a response.Without additional information (i.E.Customer raw data, fine tuning details, reference identification method) no investigation can be conducted.The investigator notified biomérieux local service that should the issue recur, a new complaint will be opened in order to conduct further investigation.
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