Model Number CLV-190 |
Device Problem
Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/06/2021 |
Event Type
malfunction
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Manufacturer Narrative
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When speaking with olympus technical assistance center (tac), the customer had stated the bulb had been replaced approximately three (3) weeks prior.Tac informed the customer the clv-190 could have an igniter issue and the unit should be returned for evaluation and repair.At the time of the call, no troubleshooting was performed.Olympus followed up with the customer and was informed the issue was resolved and the device was working.The customer did not provide the details on how the issue was resolved.The investigation is ongoing and follow up with the user facility is currently being performed.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Event Description
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The customer reported to olympus technical assistance center (tac), the evis exera iii xenon light source caused an e103 lamp error when connected to the cv-190 during reprocessing.The intended procedure was diagnostic.There were no reports of patient harm associated with this event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the approved final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, and since the device was able to be troubleshooted, the definitive root cause of the reported issue could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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