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Device Problems
Crack (1135); No Flow (2991); Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/09/2021 |
Event Type
malfunction
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Event Description
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It was reported that the device was not giving any flow of air, it had a cracked case and it was noisy.No patient involvement was reported.
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Manufacturer Narrative
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Corrected data: product information was updated.
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Manufacturer Narrative
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Additional information added to h6 and h10.This mdr was generated under protocol b10010116, as a result of warning letter cms# 617147.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing were performed.Device was received in with a cracked top and bottom case, patient fitting, and momentary valve.Lever extension is crooked.Internal rattling is heard, top case damages were discovered as the rattling upon evaluation.Continuous cycling was found at the adult settings only/ top and bottom case contains damages/ rattling noise is consistent with broken casing found internally.The root cause of the reported issue was found to be a faulty timing valve assembly/ damage to the top and bottom case.Actions were taken to mitigate the reported issue: replaced timing valve assembly.
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Search Alerts/Recalls
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