Catalog Number 03369935001 |
Device Problem
Device Contamination with Body Fluid (2317)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The field service engineer (fse) found two online aliquoter (aqn) heads were leaking.The fse replaced the aqn heads and the issue was resolved.The investigation is ongoing.
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Event Description
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The initial reporter complained of an issue with their modular pre analytics module (mpa).The customer complained that serum was overflowing from one of the drip trays and there were drops of serum "all over" the equipment.The customer confirmed the drip tray and filter were correctly in place.There was no allegation of questionable or discrepant results due to this issue, however, there is a possibility of cross contamination of patient samples due to the issue.
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Manufacturer Narrative
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The aliquoter heads were requested for investigation but were not available.Since the product was not available, the cause of the event could not be determined.The investigation did not identify a product problem.
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Search Alerts/Recalls
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