A photo was provided for evaluation.Visual examination of the photo shows foreign matter inside the 1 ml pouch which verifies the reported issue.Without an actual sample, a definitive root cause could not be defined at this time.If a sample becomes available, bd will re-open and investigate accordingly.A production record review was completed for batch/lot 1184765 and no non-conformities, failures, deviations, or rework activities occurred during the manufacturing of this lot similar to the reported issue or that could have contributed to the reported failure mode.Records reviewed indicate that the lot passed all the in-process inspections.No further actions are required.This failure will continue to be tracked and trended.H3 other text : see narrative below.
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