One opened probe was received, without tip protector, in a bubble bag.The sample was visually inspected and found to be nonconforming with the probe needle bent and orange/brownish foreign material on the port face.The inner cutter was observed to bent.Couple gouge marks observed at the bend area and a couple other locations along the inner cutter.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification (rfid) tag, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms the probe needle is bent, which can be perceived as the probe needle detached.The exact root cause of the bent needle cannot be determined from this evaluation.The most likely root cause is handling at any point after the probe was shipped from the manufacturing site including use during surgery.An exact root cause for the bent needle was not determined from this evaluation, therefore, no specific action with regard to this complaint was taken by the manufacturing site.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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