The customer reports during reprocessing, it was discovered the number one button was damaged and the nozzle was clogged on an evis lucera elite gastrointestinal videoscope.Upon inspection and evaluation of the device, olympus noted that the nozzle was clogged with foreign material.The nozzle was replaced with a new one.There was no patient impact related to this occurrence.
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Correction: h4.This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a definitive root cause could not be established.Based upon the information provided via investigation, the cause was presumed to be an accessory of the device (water container, air/water valve, cleaning tool, etc.) was damaged, and a broken piece entered into the air/water channel.From the results of inspection, it was determined that, although the user reprocessed the subject device, the nozzle was still clogged.Within the instructions for use (ifu) of the unit, inspection for accessories is required.If users follow the ifu, the user can detect irregularities and can prevent using a device with irregularities.The following is provided within the ifu on the decrease/prevention of the suggested event: "to prevent clogging of the air/water nozzle of the endoscope, flush water into the air channel of the endoscope, using the channel cleaning adapter after each patient procedure." olympus will continue to monitor field performance for this device.
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