A distributor reported an issue with a never touch direct procedure kit.While performing the burning procedure for the patient, the doctor discovered that the fiber was broken inside the patient for a length (about 32cm).He was able to remove the broken piece of fiber from the patient's leg.No error codes had displayed on the burning device at the time.The removal was carried out without being too complicated, then the doctor used a new kit to burn the patient again.
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Returned for evaluation was a nevertouch direct fiber.A visual review of the fiber noted that the fiber was fractured 32cm from the proximal end tip.The distal portion of the fiber was not returned for evaluation.The customer's reported complaint of the fiber was fractured/detached is confirmed.Although the complaint description is confirmed, a definitive root cause cannot be determined.Since there is no evidence of fiber mishandling in the area where the break occurred and the break does not appear to have occurred due to a high stress condition, most likely the break in the fiber that occurred during a procedure was due to an inherent flaw in the fiber glass core.A review of the device history records was performed for the indicated lots for any deviations related to the reported failure mode of the complaint.The review confirms that the lots met all material, assembly and performance specifications; i.E.No ncr associated with reported failure mode.During the manufacturing process, the disposable fiber device receives a 100% inspection and an aql inspection in which the quality of the fiber strip is inspected.Prior to packaging, all components are inspected for damage.Labeling review: the instructions for use which is supplied to the end user with this catalog number contains the following statement "avoid damaging the fiber by striking, stressing or excessive bending.Do not coil the fiber tighter than a diameter of 16cm." a review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(4).
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