Model Number N/A |
Device Problems
Mechanical Problem (1384); Physical Resistance/Sticking (4012)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/13/2021 |
Event Type
malfunction
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Event Description
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It was reported, that: the surgeon initially planned to use the 50 mm, but decided that he could not use it because the e1 liner and head were stuck.The surgeon tried to use the 49mm instead, but the 49mm was even more immobile and could not be used.The surgeon finally blended in the 50mm before using it.Delay 0-15 minutes.
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Manufacturer Narrative
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(b)(4).Initial report.Report source, foreign - event occurred in (b)(6).The product has been requested to be returned to zimmer biomet for investigation.Associated products: medical product: e1 ringloc bipolar 28x50mm, catalog no.: 110010470, lot no.: 266770.Medical product: e1 ringloc bipolar 28x49mm, catalog no.: 110010456, lot no.: 700730.Medical product: cer option type 1 tpr sleve -6, catalog no.: 650-1064, lot no.: 3065004.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Manufacturer Narrative
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(b)(4).This final report is being submitted to relay additional information.Complaint summary: the product was returned for evaluation.The event occurred during surgery.Prolonged surgery.The device is used for treatment.The complaint could not be confirmed or recreated on review was the returned product appeared to be conforming to specification.Visual inspection did not show any damage to ceramic head.The head appeared to be in good condition without any visible signs of wear or damage.Dimensional check confirms that the ceramic head conforms to specification.Review of certificate of conformance confirms conformance to specification.Review of manufacturing history record confirms that the device & packaging was processed and verified in line with the specification and quality characteristics and was completed as defined by zimmer biomet.The goods acceptance document confirms the release of the order without any recorded non-conformances.The product item no.650-1055, lot: 3079978 has not been involved in any previous capas or field actions.No corrective actions are required at this time.A review of the risk management file will not be completed as the product meets the applicable acceptance criteria.The definitive root cause cannot be determined with the available information as the ceramic head was found to conform to specification on review.The investigation is completed based on current available information.If any additional information becomes available, then the complaint will be reopened and further investigated.
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Event Description
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Describe event or problem: it was reported, that: the surgeon initially planned to use the 50 mm, but decided that he could not use it because the e1 liner and head were stuck.The surgeon tried to use the 49mm instead, but the 49mm was even more immobile and could not be used.The surgeon finally blended in the 50mm before using it.Delay 0-15 minutes.
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Search Alerts/Recalls
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