Device inspection found the customer reported issue was confirmed.During the image inspection process, it was identified that it was impossible to see in 3d properly.The issue involved was a visual discomfort due to depth-of-field in conflict with convergence causing a faulty 3d image.A complementary test was successfully carried out to adjust properly the image centering.The check of the gluing appearance of the objective lenses showed a deterioration with cracking and visible missing parts.The air leak test revealed a deep perforation by cutting of the a-rubber, but without metal exposure.Waterproof tape was wrapped around the sheath and one additional leak was discovered in the area of the universal cord.The instrument was being partially disassembled.No humidity was found out inside the device.Technical evaluation and a further inspection have highlighted the customer claim related to a 3d image issue whose operational functionality was no longer found to be defective after adjusting the image centering.Furthermore, the causal link between both a-rubber and the universal cord unit damage was probably the use of a pointed or sharp object that has been in contact with the said parts and caused two major leakages.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.It has been over 7 years since the subject device was manufactured.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer's investigation, the deterioration of the objective lenses gluing appearance (showed by loupe a noticeable crumbling with missing parts) is very likely the result of a phenomenon that has likely occurred throughout reprocessing.It was likely due to external stress to the distal end or chemical attack from chemical agents or the like.The instruction manual identifies the following related verbiage: ¿operation manual: important information ¿ please read before use: dangers, warnings, and cautions: do not strike, hit, or drop the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, rigid portion, bending section, control section, universal cord, video connectors, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.Reprocessing manual: 3.1 compatibility summary: methods listed as ¿compatible¿ in table 3.1 and 3.2 are compatible for routine use only when used according to manufacturer¿s instructions.Repeated use and reprocessing of endoscopes and accessories lead to gradual wear and tear.Furthermore, reprocessing methods that employ higher temperatures and more caustic/corrosive materials may lead to faster deterioration.In general, sterilization processes are harsher on equipment than disinfection processes.Before each patient procedure, inspect the endoscope and accessories for damage, according to the instructions described in this manual and its companion ¿operation manual¿.¿ olympus will continue to monitor field performance for this device.
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