Lot Number EE3302 |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problems
Pain (1994); Scar Tissue (2060); Partial thickness (Second Degree) Burn (2694); Blister (4537)
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Event Date 11/15/2021 |
Event Type
Injury
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Event Description
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On 16-nov-2021, a spontaneous report from the united states was received from a consumer via email regarding a (b)(6) consumer who was using an unspecified thermacare heat wrap.Medical history included prior use of thermacare heat wraps without event.The consumer was healthy.Concomitant products were not provided.On an unspecified date, the consumer topically applied an unspecified thermacare heat wrap (lot number ee3302; expiration date 31-jul-2023) to her lower abdomen and then she laid down to take a nap.On an unspecified date, one hour after applying the thermacare heat wrap, the consumer woke up to extreme pain.She removed the heat wrap immediately and it looked like a burn.She found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful.It was also reported by the next day, the area had a couple of blisters.On an unspecified date she called her primary care provider who advised to use burn cream and to apply neosporin on the blisters once they opened.She was also advised to come in for an appointment if the wound worsened or if it was looking like it was getting infected.As of on (b)(6) 2022, the area healed up well and she did not need to go in for medical attention.She did have a scar at the burn site which she was not sure if it would ever go away.No additional information was provided.
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Manufacturer Narrative
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The root cause cannot be identified.The site investigated this complaint by reviewing the device history records and manufacturing controls.The review of the device history records, batch thermal records, and production controls met the product release criteria.Consumer reports she "found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful".The cause of the consumer stating she "found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful" is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.This is an adverse event for the consumer receiving blisters from the product.A risk calculation cannot be determined as there is no reasonable suggestion of a device malfunction.
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Manufacturer Narrative
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The root cause cannot be identified.The site investigated this complaint by reviewing the device history records and manufacturing controls.The review of the device history records, batch thermal records, and production controls met the product release criteria.Consumer reports she "found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful".The cause of the consumer stating she "found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful" is inconclusive since review of records does not provide evidence to support defective product.The product effect may vary with each individual.This is an adverse event for the consumer receiving blisters from the product.A risk calculation cannot be determined as there is no reasonable suggestion of a device malfunction.
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Event Description
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On 16-nov-2021, a spontaneous report from the united states was received from a consumer via email regarding a (b)(6) consumer who was using an unspecified thermacare heat wrap.Medical history included prior use of thermacare heat wraps without event.The consumer was healthy.Concomitant products were not provided.On an unspecified date, the consumer topically applied an unspecified thermacare heat wrap (lot number ee3302; expiration date 31-jul-2023) to her lower abdomen and then she laid down to take a nap.On an unspecified date, one hour after applying the thermacare heat wrap, the consumer woke up to extreme pain.She removed the heat wrap immediately and it looked like a burn.She found bright red spots in the same pattern as the heating spots.Within the hour, the red spots turned into blisters which were very painful.It was also reported by the next day, the area had a couple of blisters.On an unspecified date she called her primary care provider who advised to use burn cream and to apply neosporin on the blisters once they opened.She was also advised to come in for an appointment if the wound worsened or if it was looking like it was getting infected.As of on (b)(6) 2022, the area healed up well and she did not need to go in for medical attention.She did have a scar at the burn site which she was not sure if it would ever go away.No additional information was provided.
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Search Alerts/Recalls
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