Model Number CLV-190 |
Device Problem
Use of Device Problem (1670)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The device was inspected.Upon inspection, the reported issue of abnormal nose was not confirmed and no fault was found with the pump.However, there was a column of water in the pump hose from the base.In addition, residues in the pump hose and on the base were observed.The device has not been received to date.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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Event Description
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A user facility reported that the evis exera iii xenon light source makes sporadic noises.During a standard service inspection of the customer device, user mishandling was noted.This report is to capture the reportable malfunction found at inspection.There was no patient harm or user injury reported due to the event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.It has been over 9 years since the subject device was manufactured.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer's investigation, a root cause could not be identified.Reproducibility was unknown because the subject device was not returned from the facility.It was confirmed onsite that there was water from the base to the pump hose and there were residue, however, the relevance was unknown.The instruction manual identifies the following related verbiage which could have prevented the phenomenon: ¿if fluids are spilled on or into the light source, stop operation of the light source immediately and contact olympus.Do not prepare, inspect, or use the light source with wet hands.Do not immerse, autoclave, or gas sterilize the light source.These methods will damage it.Olympus will continue to monitor field performance for this device.
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Manufacturer Narrative
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Correction to g3 of the initial medwatch.The aware date should be 10-nov-2021.Investigation activities have been opened to manage the actions related to this report and any required mdr reporting.
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Search Alerts/Recalls
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