Manufacturer's investigation conclusion: incidental findings: damaged console/monitor connector cable.The reported events of an atypical alarm and the system stopping with an active m2: motor disconnected alarm were both confirmed via the log file that was extracted from the returned centrimag console (serial number (b)(6)) during testing.On the reported event date of (b)(6) 2022, the system was observed to be operating around ~3600 rpm / 3.6 lpm.At 1:16 on this date, an m4: motor alarm was observed.The system was observed to have been temporarily stopped with an active m2: motor disconnected alarm within the same minute after the m4 alarm was muted, and both motor alarms cleared and did not reoccur after the system was ramped back up to ~3600 rpm / 3.6 lpm at 1:19.The system was observed to have been manually shut down at 1:42 of the same day and was not observed to have been in patient use throughout the remainder of the data.The returned centrimag console was received at the service depot, and the console was tested alongside all returned equipment (centrimag motor (b)(6), flow probe 138824, and the monitor cable [lot number unknown]).The system operated for an extended period, and atypical events and alarms were unable to be reproduced throughout all testing.A full functional checkout was performed, and the serviced and tested console was returned to the rental pool after passing all tests per procedure.The root causes of the reported events were unable to be conclusively determined through this analysis.Review of the device history record for the centrimag console, serial number (b)(6), showed the device was manufactured in accordance with manufacturing and qa specifications.The 2nd generation centrimag system operating manual section 3 "about the 2nd generation centrimag primary console" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual section 12.1 entitled "appendix i ¿ console alarms and alerts" contains a list of console alarms and alerts, including m2 and m4 alarms, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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