A "venous bubble sensor defective" error message was reported.The failure occurred during treatment.A getinge service technician (fst) was sent for investigation and repair on 2022-01-13 and 2022-02-22.The venous bubble sensor was replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.Another venous bubble sensor with the same failure was already investigated by the supplier: the most probable root cause was a mechanical wear on the plug and a damaged insulation on the cable.This caused a loose contact of the cable on the sensor.According to the instructions for use, chapters 2.2.5 (monitoring and sensors) and 5.4.4 (bubble monitoring: function test) the venous bubble sensor and the arterial flow/bubble sensor have to be tested before each use.The cardiohelp has a flow/bubble sensor for bubble detection.The optional venous bubble sensor is for additional bubble detection.Based on the results the reported failure "error message: venous bubble sensor defective" could be confirmed.The customer will be informed about the results by the getinge sales and service unit.The device history record (dhr) of the cardiohelp (material: 701048012, serial: (b)(6) ,elo#: 725896/v1) was reviewed on 2022-03-21.There is no indication that manufacturing issues occurred, thus production related influences are unlikely to have contributed to the reported failure.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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