Olympus medical systems corp.(omsc) was informed from the user that during the unspecified procedure, the front panel display of the subject device was disappeared and the subject device could not insufflate co2 gas.The user cycled the power of the subject device, the issue was resolved.The occurrence date of the event is unknown.There was no patient injury associated with this report.
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The subject device was inspected at olympus service operation repair center (sorc), but the reported phenomena could not be duplicated.In addition, the exterior of the subject device had no abnormality.The exact cause of the reported event could not be conclusively determined at this time.If additional information is received, this report will be supplemented.
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This supplemental report is being submitted to provide additional information.The subject device was returned to the manufacturing site of olympus medical systems corp.(omsc) and investigated as follows; >it was filled "date returned to manufacture (d9)" according to the above and was updated "device manufacture date (h4)" this time.[investigation results] it was conducted the investigation using the subject device.-the power was turned on and the air supply operation was performed, but there was no abnormality.-a continuous energization test was conducted, but there were no abnormalities.-the power was turned on and off repeatedly, and the air supply operation was confirmed, but there was no abnormality.-it was repeatedly supplied and stopped air, but there were no abnormalities.-error e03 (pressure sensor failure) was confirmed from the error log.-it was confirmed the inspection report of olympus service operation repair center (sorc) that the reported phenomenon was not duplicated.-it was reviewed the manufacturing history (dhr) of the subject device and confirmed no irregularity.[conclusion] the root cause of the reported phenomenon could not be identified.[consideration] from the investigation results, the cause of the reported phenomenon could not be identified.Although the reported phenomenon was not duplicated, it was presumed from the error log that it occurred due to a pressure sensor failure.If additional information becomes available, this report will be supplemented.
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