Communication from practice liaison: "per (b)(6) at (b)(6): patient told me that, as of this morning, she has 6(as she has no spikes left for the last set up that she has).We just don't want her totally running out.Yesterday when she called in, she was calling because she had another defective cassette.If you wait for her to have 3 setups left, that's sunday for monday shipment and tuesday she is on her last cassette (and hope that none of them are defective and that the shipment comes in time)." it is unknown how many defective cassettes patient had and what the lot numbers are.It is unknown why the cassettes are defective and what the issues with them is.Pharmacy shipped out overnight delivery to patient.No further information is known.Did the reported product fault occur while in use with the patient? no.Did the product issue cause or contribute to patient or clinical injury? no.Is the actual cassette available for investigation? unknown.Did we [mfr] replace cassette? yes.Did the patient have additional cassettes they were able to switch to? yes, if yes, was the patient able to successfully continue their infusion? yes.Is the infusion life-sustaining? yes.What is the outcome of the event? resolved, resolved? yes, ongoing? reported to (b)(6) by: health professional.
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