Corrections - b4: date of this report added, b5: updated the product was not returned for evaluation, d2: common device name, d3: manufacturer address and email address, d8: device not serviced by 3rd party, d9: device not available for evaluation, g1: contact office and manufacturer site, g6: report type, h8 additional information - d9: device not available for evaluation, h4: device manufacture date, h6: impact code, method, results, and conclusions, h10: additional narrative, h11 this follow-up report is being submitted to relay additional and corrected information.The device was not returned to highridge medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Highridge medical will continue to monitor for trends.
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