Catalog Number SCCS1002 |
Device Problems
Computer Software Problem (1112); Computer Operating System Problem (2898)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/14/2022 |
Event Type
malfunction
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Event Description
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It was reported that for the past couple of hours the urine output had not been recorded in the sensica device.The nurse was receiving a question mark in the current hour.When the hour ends, the previous hourly measurement boxes to left convert to 0 for several hours.There were no error messages or alerts received.The patient was consistently producing 50 mls or greater for the past 4 hours.The nurse had attempted to remove the tubing from the tube holder and replaced it.There were no alerts received for the machine not recognizing the tubing.Nurse was currently unplugging the battery and allowing the machine to die.The nurse would restart the machine to see if the machine was recording when restarted.The nurse also stated that they were aware of a similar issue on another sensica device that was addressed by rebooting the device.It was stated that the nurse rebooted the system and the device continued working.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The device was not returned.
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Manufacturer Narrative
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The device was not returned.The reported issue was confirmed.The device did not meet specifications and was influenced by the reported failure.The device was in use on a patient.The serial number is unknown; therefore, the device history record could not be reviewed.Labeling review is not required because labeling could not have prevented this issue.Correction: f, h.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that for the past couple of hours the urine output had not been recorded in the sensica device.The nurse was receiving a question mark in the current hour.When the hour ends, the previous hourly measurement boxes to left convert to 0 for several hours.There were no error messages or alerts received.The patient was consistently producing 50 mls or greater for the past 4 hours.The nurse had attempted to remove the tubing from the tube holder and replaced it.There were no alerts received for the machine not recognizing the tubing.Nurse was currently unplugging the battery and allowing the machine to die.The nurse would restart the machine to see if the machine was recording when restarted.The nurse also stated that they were aware of a similar issue on another sensica device that was addressed by rebooting the device.It was stated that the nurse rebooted the system and the device continued working.
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Search Alerts/Recalls
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