The reported event was confirmed as use related.No sample was returned for evaluation.A potential root cause for this failure could be "user unaware of correct use of device, places device incorrectly".It was unknown whether the device had met relevant specifications.The product was used for treatment purposes.The failure was caused by the misuse of the product.A dhr review is not required because the investigation was confirmed as use related.The instructions for use were found adequate and state the following: "indication for use: the purewicktm female external catheter is intended for non-invasive urine output management in female patients." the ifu also states "¿ to avoid potential skin injury, never push or pull the purewicktm female external catheter against the skin during placement or removal.Never insert the purewicktm female external catheter into vagina, anal canal, or other body cavities." discontinue use if an allergic reaction occurs.¿ h11:section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the device was not returned.
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