RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Calibration Problem (2890)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/18/2022 |
Event Type
malfunction
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Event Description
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The customer reported that the unit alarmed data acquisition (da) pcba adc reference failed on screen during device set up.The customer reported that the unit was not in use on a patient.There was no patient harm nor delay to therapy noted.The customer contacted product support and reported that error code 100a is in the log, but not able to duplicate the complaint in biomed running on test adapter.3.3v and 2.5v references are within specification.Product support advised the customer to continue extended run-in and perform pressure accuracy test in pvt.If the problem cannot be duplicated, continue testing and return to service.Otherwise, the da pcba and da-mc cable need replacing to address the issue.
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Event Description
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The customer reported that the unit alarmed data acquisition (da) pcba adc reference failed on screen during device set up.The customer reported that the unit was not in use on a patient.There was no patient harm nor delay to therapy noted.The customer contacted product support and reported that error code 100a is in the log, but not able to duplicate the complaint in biomed running on test adapter.3.3v and 2.5v references are within specification.Product support advised the customer to continue extended run-in and perform pressure accuracy test in pvt.If the problem cannot be duplicated, continue testing and return to service.Otherwise, the da pcba and da-mc cable need replacing to address the issue.
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Manufacturer Narrative
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The customer reported that they are unable to duplicate the complaint in the biomed shop while running on test adapter.The voltage references are within specifications.The da-mc cable was manually manipulated to duplicate the error but was not able to reproduce the failure.Product support followed up with the customer and stated that all testing with the unit passed and the unit had been returned to service.No part was replaced.
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