Customer reported problem: cycle indicator does not flash.Is the customer's reported problem related to a previous smiths repair: no previous service history.Tamper seal removed / broken: no.Physical condition of the device: good.Evaluation tests or methods used to replicate the reported problems: tested to service manual level 1 10004212-003.Reported problem duplicated / replicated: yes.What caused the reported (primary) problem?: broken wire connecting sensor to chassis.Who caused the reported problem?: unknown.Actions / repairs done to correct the reported (primary) problem: chassis will be replaced during completion at (b)(4).Repair summary: chassis will be replaced during completion at (b)(4).Device passed functional tests: the device passed all other tests - final test will be completed after the chassis change at (b)(4)service center.
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