Photo was provided for evaluation.Visual examination of the photo does not provide enough information to verify the reported issue or determine a definitive root cause at this time.The ampoule is made of glass and is designed to break at a relatively low break force.When pressure is applied to the wings by a pinching force with the fingers, this activates the applicator; breaking the glass ampoule and releasing the chloraprep solution onto the foam tip.The most probable root cause can be attributed to post manufacturing handling, which can provide enough force/impact to activate and break the glass ampoule.Due to the nature of glass it is possible to have an activated applicator and/or broken ampoule if the applicator undergoes excessive handling.Without the actual sample a root cause can't be determined.A production record review was completed for batch/lot 0311455 and there were no non-conformances related to the reported defect of ¿broken ampoule or missing ampoule¿ during the manufacturing of the lot.No further actions are required.This failure will continue to be tracked and trended.H3 other text : see narrative below.
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The product was opened to perform a curing, and at the moment of pressing the wings the nurse noticed it does not contain the antiseptic.Additional information received: ¿ how many units of the product presented the reported deviation? r? one ¿ has there been any harm to the patient due to the delay in medication administration times? a: no, just delay in the procedure.¿ was there a need for medical intervention due to what happened (imaging tests, surgery, administration of other medications, etc.)? a: no ¿ could you send photos and/or videos of the product and/or packaging, so that it is possible to observe the notified deviation? a: photo attached.¿ are there orange spots on the packaging? a: no.¿ when holding the product up to the light, is it possible to see glass fragments in the applicator body? a: yes ¿ when shaking the product, is it possible to hear any glass rattling? a: yes.
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