Model Number 60-02-60 |
Device Problem
Decreased Pump Speed (1500)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/11/2022 |
Event Type
malfunction
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Event Description
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Livanova (b)(4) received a report that during bypass, a level alarm correctly stopped the centrifugal pump 5 (cp5) and following to that the cp5 screen froze and the arterial clamp remained closed.Reportedly, it was not possible to press anything on the screen and it seemed there was also no response from the speed control knob.The pump was turned off and back on and bypass could be resumed.There was no report of patient injury.
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the centrifugal pump 5 (cp5).The incident occurred in (b)(6).Through follow-up communication livanova learned that the screen froze during the alarm condition when the clamp was closed.The user was unable to see the flow rate or change the pump speed.The lines were manually clamped as the screen/clamp were not responding.The cp5 control panel was turned off and back on and the electrical clamp was manually opened.When power was restored, the cp5 control panel was replaced with another and procedure could be carried on with no further issues.A livanova field service representative was dispatched to the facility to investigate the device and could not reproduce the reported issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the centrifugal pump 5 (cp5).The incident occurred in (b)(6).Through follow-up communication livanova learned that the screen froze during the alarm condition when the clamp was closed.The user was unable to see the flow rate or change the pump speed.The lines were manually clamped as the screen/clamp were not responding.The cp5 control panel was turned off and back on and the electrical clamp was manually opened.When power was restored, the cp5 control panel was replaced with another and procedure could be carried on with no further issues.A livanova field service representative was dispatched to the facility to investigate the device and could not reproduce the reported issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report that during bypass, a level alarm correctly stopped the centrifugal pump 5 (cp5) and following to that the cp5 screen froze and the arterial clamp remained closed.Reportedly, it was not possible to press anything on the screen and it seemed there was also no response from the speed control knob.The pump was turned off and back on and bypass could be resumed.There was no report of patient injury.
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Manufacturer Narrative
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H10: through follow-up communication livanova learned that the intention was to resolve the alarm, open the clamp and resume flow.The level in the reservoir was resolved via the system panel.The main problem was that the touch screen did not respond to any touch.The menu couldn¿t be entered into, the clamp could not be opened despite resolving the level alarm on the system panel.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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See initial report.
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Manufacturer Narrative
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H.10: the affected device was returned to the manufacturer site for repair.The reported issue could not be reproduced upon device testing.However, the processor board, the touchscreen and the ribbon cables will be replaced.Repair is pending customer approval.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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See initial report.
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Manufacturer Narrative
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H10: the customer approved the repair quotation.The device was re-tested before repair and the issue could be reproduced.The processor board, the touchscreen and the ribbon cables have been replaced.Subsequent functional verification testing was completed without further issues and the unit was returned to service.The most likely root cause of the reported issue could be traced back to an intermittent malfunction of the processor board.
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Event Description
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See initial report.
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Search Alerts/Recalls
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