The meter was returned for investigation.The display of the device is completely destroyed, so the device is inoperable.The display shows damage due to strong heat exposure (e.G.Electromagnetic radiation of a microwave).This radiation also destroys electronic components on the mainboard preventing the meter from downloading memory.The batteries were not returned with the device.Based on the user's description, it can be assumed that the batteries were in the device when it was heated up from the outside by the microwave.The heating of the batteries then caused the plastic casing of the batteries to stick together.The cause of the issue was determined to be user error.
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