Model Number 764-690 |
Device Problems
Labelling, Instructions for Use or Training Problem (1318); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
Burn(s) (1757)
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Event Type
Injury
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Event Description
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Consumer alleges lain upon heating pad and fell asleep then awoke to a burn on the right side of her back.There was not a report of property damage with this incident.
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Manufacturer Narrative
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There is an instruction that states, "do not sit on, against, or crush pad-avoid sharp folds.Place pad on top of and not under the part of body needing heat" and consumer failed to perform that instruction.Consumer admits to sleeping while using the heating pad which is a violation of the instructions and warnings provided.There is an instruction that states, "burns can occur regardless of control setting, check skin under pad frequently" and consumer failed to perform that instruction.
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Event Description
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Consumer alleges lain upon heating pad and fell asleep then awoke to a burn on the right side of her back.There was not a report of property damage with this incident.
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Manufacturer Narrative
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There is an instruction that states, "do not sit on, against, or crush pad-avoid sharp folds.Place pad on top of and not under the part of body needing heat" and consumer failed to perform that instruction.Consumer admits to sleeping while using the heating pad which is a violation of the instructions and warnings provided.There is an instruction that states, "burns can occur regardless of control setting, check skin under pad frequently" and consumer failed to perform that instruction.Heating pad is bunched/crushed which shows abuse of the product and a violation of the instructions and warnings provided.This incident is the direct result of consumer misuse/abuse of the product.
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Search Alerts/Recalls
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