A2 & a3: age & patient sex description of event, were not available in this case.The previous patient information was from another case.B5: description of event or problem: the type of surgery was not available.The previous surgery information was from another case.Complaint description: the needle gets blunt.Customer only report novosin 3/0 but not report reference and batch number.Patient information: not available.Samples received: none.Analysis and results: no information regarding the code-batch used, only that was a novosyn 3/0 suture.In consequence, the batch manufacturing records could not be reviewed.Without closed samples and/or defective samples a proper analysis cannot be performed.Moreover, the batch manufacturing records cannot be reviewed either.As stated in the instructions for use of the product, care should be taken to avoid damage when handling surgical needles.Grasp the needle in an area one-third (1/3) to one half (1/2) of the distance from the attachment end to the point.Grasping in the point area could impair the penetration performance and cause fracture of the needle.Grasping at the butt or attachment end could cause bending or breakage.Final conclusion: without samples we are not in position of studying if the affected product does not fulfil the specifications.In consequence, a proper analysis cannot be done and the case is not confirmed due to lack of evidence.Nevertheless, we take note of this incidence and if any sample is received in the future, we will re-open the case and analyse it.Please note that when no samples are received our analysis is very limited.Actions on product distributed of this reference/batch: based on the conclusion derived from investigation, it is not required to make actions in distributed product.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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