Philips has investigated the reported problem.Onsite inspection by a philips service engineer showed that the pan handle was sticking.It cannot be confirmed if the sticky pan handle caused the tabletop to move during patient transfer, the customer mentioned that the table brakes were locked.Analysis of the logfile did not show any system malfunction.As it could not be confirmed what caused the tabletop to move, the philips service engineer installed as a precautionary measure, a double lateral table brake to increase the brake force and replaced the pan handle.
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