BECTON, DICKINSON & CO. (SPARKS) BD TOTALYS SLIDEPREP; PROCESSOR, CERVICAL CYTOLOGY SLIDE, AUTOMATED
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Model Number 491346 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/31/2022 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that while testing with the bd totalys slideprep, discrepant results were obtained.Three samples from the same patient did not give the same results.There was no report of patient impact.The following information was provided by the initial reporter: 3 different slides corresponding to the same patient did not give the same result, possible inversion of samples in the slideprep.
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Event Description
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It was reported that while testing with the bd totalys slideprep, discrepant results were obtained.Three samples from the same patient did not give the same results.There was no report of patient impact.The following information was provided by the initial reporter: 3 different slides corresponding to the same patient did not give the same result, possible inversion of samples in the slideprep.
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Manufacturer Narrative
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H.6.Investigation: complaint reports sample transfer issue with slideprep (catalog number 491346) serial number (b)(6).Complaint alleges 3 different slides corresponding to the same patient did not give the same result, possible inversion of samples.This was indeed bad handling on the part of the user, no device problem found.Root cause is not determined, and this complaint is not a confirmed failure of the instrument based on the customer investigation.Review of device history record for instrument serial number, (b)(6) is not required because this complaint does not allege an early life failure or failure at installation and has changed configuration since release from manufacturing due to service repairs/pms.Device was installed on 02/07/2017.Service history review was performed for the instrument tsp0017, and no additional work orders were observed for the complaint failure mode reported.Review of risk management files confirms there are no new or modified risks associated with this failure mode.There are no corrective action plans or other corrections occurring.Bd quality will continue to monitor for trends associated with failure of "sample transfer.".
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