Catalog Number 10697306 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/18/2022 |
Event Type
malfunction
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Event Description
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The customer reported a discrepant low sodium result on their rp500 instrument compared to retesting of a new sample on a non siemens lab instrument.There is no report of injury due to this event.
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Manufacturer Narrative
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The customer stated that repeat testing was performed that met the clinical picture.The customer has provided instrument log files and investigation is underway.The customer did note that they use a cleaner containing a benzalkonium compound.As per the rp 500 operator's guide, quaternary ammonium compounds (such as benzalkonium) are a known interfering substance to the na sensor and should be avoided.The cause of this event is unknown.
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Manufacturer Narrative
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The customer was unable to provide the instrument log files for the dates in question.Therefore, there is insufficient information to conduct a root cause investigation for the alleged discrepant na+ result.The cause of this event is unknown.
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Search Alerts/Recalls
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