During a procedure, when removing the power cord from the amplifier, a spark was noted.Upon removal, it was noted that one of the prongs from the amplifier had detached and was stuck in one of the connecting slots of the power cord.The procedure was cancelled as a result of the issue.There were no adverse consequences to any users or the patient.
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Additional information: d9, g3, h2, h3.One ensite velocity¿ amplifier was received for evaluation.Visual inspection revealed the front panel ports, chassis, and labels were free of physical damage.Visual inspection on the rear of the amplifier shows that one of the incoming alternating current posts was missing from the power input module (pn: 100005066), which duplicates the reported symptom.Using a known good power input module, the amplifier was able to be evaluated further.Power was applied to the amplifier and the amplifier passed power-on-self-test (post).The amplifier went status ready ¿green¿ and communicated with the test ensite computer.Evaluation of the board status showed all boards status are green indicating passing results.Evaluation of the logs revealed showed no reportable symptoms.The reported event was able to be duplicated by visual inspection.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.Based on the information provided to abbott, images returned, and the investigation performed, the root cause was attributed to physical damage to the power input module.
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