Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/14/2022 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has indicated that the product will not be returned to zimmer biomet for investigation as the product location is unknown.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported the taperloc stem implant punctured through the packaging causing a breach in sterility.Attempts have been made and additional information on the reported event is unavailable at this time.
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Event Description
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No additional event information to report at this time.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Review of provided photo identified the stem had punctured through the inner sterile pouch and outer sterile blister.Part and lot identification are necessary for review of device history records, neither were provided.The condition of the device when it left zimmer biomet cannot be confirmed as the product identification was not provided, nor was the product returned.Review of the provided photo identified damage consistent with transit damage.The root cause of the reported event can be attributed to transit damage.A summary of the investigation was requested and has been sent to the customer.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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