This report is a response to uf report # (b)(4) which was received by amt from the fda on 02/14/2022.Based on the provided information, the complaint is not a reportable event per 21 cfr section 803.There was no death.There was no serious injury, as defined by the fda.This was not life-threatening, nor did this result in permanent impairment or necessitate medical or surgical intervention to preclude permanent impairment.Amt reached out to the customer to confirm that the product was manufactured by amt and setup a rma to obtain the device for examination.The device has not been returned at the time of this report.Since the device was not returned, a visual and functional evaluation could not be performed and device failure cannot be confirmed at this time.A device history review was completed for the reported lot number, but it was found that the lot number does not match the provided part number / gtin number.Therefore the reporter's information on part number or lot number is believed to be incorrect.The complaint information has been logged into our complaint database for trending purposes.Complaint # (b)(4) was assigned to this report.
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