Model Number 15 |
Device Problem
Unexpected Shutdown (4019)
|
Patient Problem
Angina (1710)
|
Event Date 02/23/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
Stryker contacted the customer to request additional information on the patient.The customer provided stryker with all the available patient information.Patient fields in which information is not provided were intentionally left blank.Stryker evaluated the customer¿s device and verified the reported issue.Stryker downloaded the electronic records of the device and observed the device experienced an inappropriate loss of power.Stryker isolated the cause of the reported issue to the power pcb assembly.Due to a part obsolescence, the device cannot be repaired.The customer was advised to replace their device.The device was sent to be scrapped.
|
|
Event Description
|
The customer contacted stryker to report that their device powered off by itself during a patient event.This issue is patient related; however there was no adverse patient outcome reported by the customer.
|
|
Manufacturer Narrative
|
Stryker determined that the root cause of the reported issue was due to fretting corrosion on the battery wire harness contacts of connector j11 and the mating power pcb assembly contacts of connector p11.The fretting corrosion has been determined to cause an increase in contact resistance which can result in a sudden loss of device power under conditions of high current usage from functions such as printing a code-summary® record.The excessive voltage drop at the contacts triggers the power fail detector circuit on the power board, which causes the device to power cycle.
|
|
Event Description
|
The customer contacted stryker to report that their device powered off by itself during a patient event.This issue is patient related; however there was no adverse patient outcome reported by the customer.
|
|
Search Alerts/Recalls
|