Model Number MESE1 |
Device Problems
Difficult or Delayed Activation (2577); Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/01/2022 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Only event year known: 2022.Serial number was received and dhr is pending review.When the review is completed, a supplemental medwatch will be sent with a summary of the evaluation.Additional information was requested, and the following was obtained: was the rf sensor being used? (ans.) yes.Was the connect cable being used? (ans.) there is no imformation about this.What is the energy device that was attached to the unit? (ans.) there is no information about this.Does the until continue to activate when nothing is being done to the system.(ans.) i am not sure what this question is asking.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Event Description
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It was reported that during an unknown procedure, the device was not linked to activation and continues to aspirate or does not respond to activation.There was no adverse consequence to the patient.The customer does not want to provide additional information.
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Manufacturer Narrative
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(b)(4).Date sent: 5/19/2022.Investigation summary: per service manual operational and diagnostic analysis confirmed that the unit does not link to activation and continues to aspirate (or does not respond to activation).The foot control wire was identified in the investigation to address the issue.The repair was not approved and the unit was returned unrepaired.The device history records were reviewed and certed by external manufacturing that the manufacturing criteria were met prior to the release of the equipment.The certificate records are accessible through external manufacturing.
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Manufacturer Narrative
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(b)(4).Date sent: 7/6/2022.Additional information provided: it was reported by the sales rep that, during an unknown procedure, the device did not synchronize with the energy device.Another device was used to complete the case.There were no adverse consequences to the patient.
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Manufacturer Narrative
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(b)(4).Date sent: 7/22/2022.Additional information provided: the product was in the custom kit, the custom kit code is ¿eek1017¿ and this kit is assembled in japan for japanese customer.
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Manufacturer Narrative
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(b)(4).Date sent: 8/18/2022.Additional information received: this is an out of box issue.
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Manufacturer Narrative
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(b)(4).Date sent: 9/22/2022.Investigation summary: per service manual operational and diagnostic analysis confirmed that the unit does not link to activation and continues to aspirate (or does not respond to activation).The foot control wire was identified in the investigation to address the issue.The repair was not approved and the unit was returned unrepaired.
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Search Alerts/Recalls
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