Model Number 81000 |
Device Problems
Mechanical Problem (1384); Device Slipped (1584); Mechanics Altered (2984)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/22/2022 |
Event Type
malfunction
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Event Description
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The customer reported that the iv pole will no stay elevated.Per the customer, the iv pole clamp was installed.No adverse event occurred and no medical intervention was required.No injury was reported for this incident and no patient was connected at the time the iv pole was sliding down, therefore no patient information is reasonably known.
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Manufacturer Narrative
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Investigation: a terumo bct service technician checked out the machine at the customer site and was able to confirm the reported condition.The technician adjusted and aligned the iv pole release button.The technician calibrated as needed and verified proper operation.The unit passed and was returned to service.Investigation is in process.A follow-up report will be provided.
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Manufacturer Narrative
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This report is being filed to provide additional information in h.6 and h.10.Investigation: a terumo bct service technician checked out the machine at the customer site and was able to confirm the reported condition.The technician adjusted and aligned the iv pole release button.The technician calibrated as needed and verified proper operation.The unit passed and was returned to service.The device serial number history report indicates no further related issues have been reported for this device.One year of service history was reviewed for this device with no other problems identified related to the reported condition.Root cause: a root cause assessment was performed for this complaint.The root cause was determined to be related to the need for an iv pole button adjustment.
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Event Description
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The customer reported that the iv pole will no stay elevated.Per the customer, the iv pole clamp was installed.No adverse event occurred and no medical intervention was required.No injury was reported for this incident and no patient was connected at the time the iv pole was sliding down, therefore no patient information is reasonably known.
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Search Alerts/Recalls
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