Product analysis: the reported wrong data and burning smell issue were verified during service.The field service technician observed that the power supply board needed replacement.The issues were resolved by replacing the power supply board.Post-repair testing was performed per specifications.Conclusion: after investigation the complaint is confirmed for the act plus instrument¿s reported wrong data and burning smell issue.The issue was verified during service when the technician observed power board needs replacement.The issue was resolved by replacing the power supply board.Trends for issues with this device are monitored.If information is provided in the future, a supplemental report will be issued.
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