2/28/2022-(b)(4).According to the customer, the fixation is unreliable, high risk of "dropping" central track.Loss of adhesion may result in the accidental removal of the medical lines.These events may interrupt patient treatment and may contribute to patient injury.Therefore, this is reportable.
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Product from the same lot as the complaint unit was by the customer returned and evaluated.There was no patient or caregiver injury reported as a result of this event.(b)(4).Returned sample from the complaint lot was reviewed and found not to have the same issue.The unit passed all testing and the complaint could not be reproduced.The device history record for the complaint lot was reviewed and there were no nonconformances or anomalies noted that could have contributed to the reported failure identified.At this time, there is not enough evidence to confirm the reported complaint, and the instructions for use were reviewed and determined to provide adequate instructions and warnings for the safe and effective use of the device.As a result of an observed recent increase in reportable complaints for securement devices, an internal investigation has been launched (capa-(b)(4)).No further corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented, and acted upon as warranted.(b)(4).
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