It was reported that the intellivue mp30 patient monitor was used on a patient that passed away on (b)(6) 2021.No further information was provided by the customer.The device was in use monitoring a patient at the time of the reported event.The death of a patient was reported.No additional details regarding the patient, such as gender, age, height, and weight, were reported.
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A philips field service engineer (fse) went to the customer site and obtained the clinical audit log from the central station for the event date.Despite multiple good faith efforts to obtain additional information regarding the reported death and the allegation against the mp30 monitor involved in the event, no further details were made available by the customer.As the exact time, bed label, and allegation against the monitor were not provided, an analysis of the provided clinical audit log was not possible.The cause for the reported event could not be determined and it remains unknown how this issue was resolved.Multiple good faith efforts were made to obtain additional information regarding the reported event and how this issue was resolved for the customer, but have been unsuccessful.An investigation of the reported event was not possible and the resolution for the reported problem is unknown.No further investigation or action is warranted at this time.
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