Device Problem
Excessive Heating (4030)
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Patient Problems
Burn(s) (1757); Skin Infection (4544)
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Event Type
Injury
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Event Description
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On 03-mar-2022, a spontaneous report from the united states was received via email from a consumer regarding a consumer (age and gender not provided) who used a thermacare heat wrap.Medical history and use of concomitant products were not provided.On an unspecified date, the consumer topically applied an unspecified thermacare heat wrap (lot number and expiration date were not provided) for an unspecified indication.On an unspecified date, after 4 hours of application of the product, the consumer experienced burns.The consumer had burns on both ends of where the heat wrap had touched the skin.For treatment, the consumer purchased medical supplies, cleaned the areas, and applied band-aids.The consumer noted that they would "probably have to go to the hospital" as "it was clearly infected even after keeping it properly cleaned and having band-aids over it.".
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Manufacturer Narrative
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There is limited device specific information provided, no batch number, product type, or return sample was available for evaluation.Without a batch reference number or return sample, a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.No product quality related trend was identified for the subclass adverse event safety request for investigation.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risk of blisters and other skin irritations.The manufacturing operations employ quality control procedures which include in process testing, thermal testing and visual inspection, to ensure packaged product quality.
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Search Alerts/Recalls
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