WRIGHT MEDICAL TECHNOLOGY INC INFINITY¿ TOTAL ANKLE SYSTEM; PROSTHESIS, ANKLE, SEMI-CONSTRAINED, CEMENTED, METAL/POLYMER
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Catalog Number UNK_WWA |
Device Problems
Shipping Damage or Problem (1570); Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/09/2022 |
Event Type
Injury
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Manufacturer Narrative
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Device will not be returned.If additional information becomes available, it will be provided on a supplemental report.
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Event Description
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It was reported that one complete case of instruments (3 of 4 were delivered) was not delivered by the shipping company.This was noticed immediately before the surgical procedure.However, on the delivery bill from the order, these are listed as complete.Due to this, the surgery could not be performed.The patient was already anesthetized and had already had all the medical accesses required for the surgery (e.G., indwelling venous catheter, pain catheter, etc.) applied.
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Event Description
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It was reported that one complete case of instruments (3 of 4 were delivered) was not delivered by the shipping company.This was noticed immediately before the surgical procedure.However, on the delivery bill from the order, these are listed as complete.Due to this, the surgery could not be performed.The patient was already anesthetized and had already had all the medical accesses required for the surgery (e.G., indwelling venous catheter, pain catheter, etc.) applied.
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Manufacturer Narrative
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The complaint could be confirmed, based on the response from freight forwarder opc.Statement from freight forwarder opc received through distribution: the freight forwarder opc has confirmed that the barcode label has come loose/peeled off and this has caused delays.Corrective measures were initiated by opc, from now on there will be a double check as to whether the barcode label is present, i.E.The driver checks when picking up from stryker and then it will be also checked when delivering to opc.A review of the device history was not possible because the lot number was not communicated.No corrective actions are required at this time.A review of the labeling was not possible because the catalog number and lot number were not communicated.Indications of material, manufacturing, or design related problems were unable to be identified as the catalog number and lot number were not communicated.Based on investigation, the root cause was attributed to a transport/storage issue.If more information is provided, the case will be reassessed.
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Search Alerts/Recalls
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